Client Responsibility
Agreement

━━━ Agreement

Sylvana Janssen · VortexHealing® Divine Energy Healing Last updated: May 2026

This agreement is accepted digitally at the point of booking—by ticking the confirmation checkbox in the scheduling system. No handwritten signature is required. The agreement applies to all session types: individual sessions, groundwork containers, and retreat healing programs.

CONTENTS

1. The Nature of VortexHealing®

2. What to Expect

3. Your Responsibility

4. Medical & Psychological Care

5. No Guaranteed Outcomes

6. Scope of Practice

7. Cancellation Policy

8. Confidentiality

9. Distance Sessions

10. How Agreement Is Accepted

01

The Nature of Vortex Healing®

VortexHealing® Divine Energy Healing is a powerful healing modality that works with the whole person—physical body, nervous system, emotional body, and the deeper patterns underneath. It works through divine consciousness and is not a medical treatment.

VortexHealing® sessions do not replace conventional medical treatment, psychological care, or any other professional health service. They are offered as a complementary practice—working at the energetic level alongside, not instead of, any existing care you may be receiving.

VortexHealing® is a registered service mark of the R. Weinman VH Trust. All rights reserved. Used here with permission.

02

What to Expect

VortexHealing® is a deep and powerful healing art. As a result of receiving sessions, you may experience significant shifts—physically, emotionally and spiritually. These are part of the healing process and are to be expected as your body and energy system respond to the work.

Specifically, you may experience:

  • A deepening of relaxation and a sense of stillness or release during or after sessions

  • Emotions surfacing that have been suppressed or held in the body for a long time

  • Physical sensations during sessions—warmth, tingling, heaviness or lightness

  • Vivid dreams, increased sensitivity or emotional movement in the days following a session

  • Temporary fatigue or emotional processing as the system integrates the work

  • Deep mystical experiences or life-change realizations

In some cases, suppressed emotions or physical tensions receiving enough healing energy to be pushed to the surface so they can be released—this process may temporarily create emotional or physical symptoms

These experiences are not side effects—they are signs that the work is moving. Deep healing is a process intended to create change, and those changes can manifest physically, emotionally and spiritually. If anything feels concerning during or after a session, you are encouraged to reach out and to seek appropriate professional support.

03

Your Responsibility

By booking a session with Sylvana Janssen, you agree to take personal responsibility for your own physical and emotional wellbeing throughout the healing process. This includes:

  • Seeking appropriate medical or psychological support when you perceive it is necessary, regardless of any healing work you may be receiving

  • Informing the Practitioner of any relevant medical conditions, medications, or significant circumstances before your first session

  • Ensuring you are in a safe, comfortable and undisturbed environment for the duration of each distance session

  • Taking responsibility for whatever physical or emotional symptoms may arise as part of the healing process

  • Communicating openly with the Practitioner if anything feels unclear, overwhelming or in need of additional support

The Practitioner is not responsible for any individual symptoms that may arise as a result of receiving VortexHealing® treatments. You accept this as a condition of receiving sessions.

04

Medical & Psychological Care

VortexHealing® sessions do not replace diagnosis or treatment by a qualified medical or mental health professional. If you are currently receiving treatment for a medical or psychological condition, you are encouraged to continue that care alongside this work—not to discontinue it.

The Practitioner may comment on the nature of body energetics and consciousness in relation to physical or emotional conditions. These comments are made within the context of energy healing practice and are not to be understood as medical diagnosis, psychological assessment, or advice for any specific course of medical or mental health treatment.

If you are experiencing a mental health crisis or acute medical emergency, please contact the appropriate emergency services or healthcare provider immediately rather than booking a session.

05

No Guaranteed Outcomes

Although VortexHealing® may support your healing significantly—and many people experience profound and lasting shifts—it is understood that not everyone responds to energy healing in the same way and that results vary between individuals.

No specific outcome, result or cure is guaranteed. Payment for sessions is for the Practitioner's time, skill and professional commitment—not for any specific result. This applies to all session types: individual sessions, groundwork containers, and retreat healing programs.

06

Scope of Practice

VORTEXHEALING®

Sylvana Janssen is a certified VortexHealing® practitioner, holding certifications in Foundational, Magical Structures, Multi-Frequency & Merlin's Jewel. She is not a medical professional, licensed psychotherapist or mental health counsellor unless otherwise explicitly stated.

The practice of VortexHealing® is an energetic healing modality. It is not the practice of medicine, psychotherapy or any other licensed healthcare profession. Sessions are offered in complement to—not in replacement of—professional healthcare.

AYURVEDIC NUTRITION & LIFESTYLE COACHING

Sylvana Janssen is also a certified Ayurvedic nutrition and lifestyle coach. Any Ayurvedic lifestyle guidance, nutritional recommendations or dosha-based advice offered within or alongside sessions is provided in this capacity—as lifestyle coaching, not as medical nutrition therapy or clinical dietetic advice.

Ayurvedic nutrition and lifestyle coaching is educational and lifestyle-oriented in nature. It does not constitute medical nutrition therapy, clinical dietetics, medical diagnosis or advice for any specific medical condition. Clients with specific medical conditions, eating disorders, or clinical nutritional needs are advised to consult a qualified medical professional or registered dietitian alongside any Ayurvedic lifestyle guidance received. Ayurvedic coaching does not replace the advice of a qualified dietitian, medical nutritionist or physician.

07

Cancellation Policy

Your appointment time is reserved specifically for you. The following applies to all session bookings:

INDIVIDUAL SESSIONS

  • Cancellations made more than 24 hours before the session — fully rescheduled at no charge

  • Cancellations made within 24 hours of the session — the full session fee (€75) is charged

  • No-shows without prior notice — the full session fee is charged

GROUNDWORK CONTAINER

  • The deposit paid to confirm the container is non-refundable once the first session has taken place

  • Individual sessions within the container follow the 24-hour cancellation policy above

  • If you need to pause or end the container early, please reach out directly to discuss

GROUNDWORK CONTAINER

  • Cancellation more than 8 weeks before the retreat — deposit refunded in full

    Cancellation between 4 and 8 weeks before — 50% of the deposit is retained

    Cancellation within 4 weeks — full deposit retained

    Cancellation within 2 weeks — full program fee applies

Full cancellation terms are also set out in the Terms & Conditions.

08

Confidentiality

Everything you share—in your intake form, in correspondence and within sessions—is held in complete confidence. Your personal information, health details and session content are not shared with third parties without your explicit consent, except where required by law.

Your personal data is processed in accordance with the Privacy Policy, which forms part of the legal documentation governing your relationship with the Practitioner.

09

Remote Sessions

Remote sessions are delivered via energetic connection and do not require you to be physically present in the same location as the Practitioner. At Multi-Frequency and Merlin's Jewel level, remote sessions are fully effective—the Merlin's Jewel transmission enables portals that bring the receiver fully into the healing space regardless of physical location.

For remote sessions you are responsible for:

  • Being in a safe, comfortable and undisturbed environment for the duration of the session

  • Lying down or sitting comfortably in a position you can maintain for 60 minutes

  • Ensuring you have adequate time after the session to integrate—avoid driving or demanding tasks immediately afterwards if possible

  • Reaching out if anything unexpected arises during or after the session

10

How Agreement is Accepted

This agreement is accepted digitally at the point of booking by ticking the confirmation checkbox in the scheduling system. By completing your booking you confirm that you have read and understood this agreement in full and accept its terms as a condition of receiving sessions.

No handwritten signature is required. The digital acceptance is timestamped and stored in the booking system as a record of agreement. This record is retained in accordance with the Privacy Policy.

If you are booking on behalf of a minor, you confirm that you are the parent or legal guardian of that minor and that you accept these terms on their behalf.

This agreement is governed by Dutch law. Any disputes shall be subject to the jurisdiction of the competent courts in the Netherlands.

By Booking, You Confirm the Following.

This is the summary of what you accept when you tick the confirmation checkbox at the point of booking. The full detail of each point is set out in the sections above.

  • You have read and understood this Client Responsibility Agreement in full

  • You accept that VortexHealing® sessions and Ayurvedic lifestyle coaching do not replace medical or psychological care and you will continue any existing care alongside this work

  • You take personal responsibility for whatever physical or emotional symptoms may arise as part of the healing process

  • You understand that payment is for the Practitioner's time and skill—not for any specific result

  • You agree to the cancellation policy applicable to your session type

  • You are 18 years of age or older, or are booking on behalf of a minor with full parental or guardian consent

  • The information you have provided about your health and circumstances is accurate to the best of your knowledge

  • You have read and accept the Terms & Conditions and Privacy Policy of Sylvana Janssen

Agreement accepted digitally at point of booking. Timestamped and stored in Acuity Scheduling. Governed by Dutch law · Last updated May 2026